Richard L
BERLIN, MD | 2022 Chevrolet 1500 Silverado LTDNovember 22, 2025Katie is my go to person in the service department. She is great! Very polite and keeps me posted.Daniel B
HEBRON, MD | 2019 Chevrolet SuburbanNovember 17, 2025The service team worked with my warranty company and got all the repairs covered. They communicated well and got my repairs done quickly.John D
SALISBURY, MD | 2015 Chevrolet TraverseNovember 13, 2025Job was completed satisfactorily. I was told it would take 2 hours to complete. It was not completed until 3 a half hours later.Dionne T
SALISBURY, MD | 2018 Chevrolet EquinoxNovember 12, 2025It was a good experienceSue B
SALISBURY, MD | 2019 Chevrolet EquinoxNovember 12, 2025Everything went really well for an oil change. I waited in the waiting room. It took about an hour and a half.Gary W
DELMAR, MD | 2005 Chevrolet SuburbanOctober 27, 2025When I took my 2005 Suburban into the dealership, I was met by Service Advisor Kiana Rogers who was very pleasant and helpful. she took all my information and assisted me with the repair procedure. She maintained communication with me and advised me of the problems and how long they would take to repair. I was very pleased with the entire process, and my vehicle was finished early and completely repaired. I couldn't ask for better service and efficiency. Kudos to the dealership and its employees in a job well done.Kaitlyn S
LAUREL, DE | 2025 Chevrolet MalibuOctober 14, 2025Great job!Hide P
SALISBURY, MD | 2016 Chevrolet Malibu LimitedJuly 2, 2025Excellent customer serviceDevin S
FRUITLAND, MD | 2025 Chevrolet 1500 SilveradoApril 30, 2025I had a great experience working with my sales representative, Parish Halie, who went above and beyond to make sure I was able to get into the Silverado I truly wanted. Parish was attentive, professional, and incredibly helpful throughout the entire process. However, my experience with the Sales Manager, whose name I believe was Elvis, was far less positive. Unfortunately, he was not pleasant to work with. He repeatedly dismissed or disregarded my preferences regarding the financing of the vehicle, which created unnecessary frustration. I also believe he was primarily responsible for the miscommunication that occurred with the Finance Manager, Tom. Which ultimately resulted in an error with the bank. Thankfully, the situation was ultimately resolved with the help of the General Manager, who handled the matter professionally and efficiently. Carlos also stepped in to assist and was instrumental in ensuring the paperwork was corrected and completed properly. Their efforts helped turn the situation around and are much appreciated.Response from Hertrich Chevrolet of Salisbury
May 2, 2025Devin, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!Jeffrey C
MILLSBORO, DE | 2025 Chevrolet TraxApril 18, 2025Everyone was friendly and anxious to please.Response from Hertrich Chevrolet of Salisbury
April 20, 2025Jeffrey, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
- Contact: (410) 202-8341